Question 1

Where do you deliver?

Accepted Answer

We deliver across Pittsburgh, Miami and Los Angeles. Enter your address at checkout and our team will confirm the delivery details with you personally.

Question 2

How fast will my flowers arrive?

Accepted Answer

Every arrangement is crafted by hand on the day of delivery. Orders placed before noon can usually be delivered the same day; otherwise we deliver the next day or on your chosen date.

Question 3

Can I choose a specific delivery date?

Accepted Answer

Yes — at checkout you can pick a preferred delivery date, and we will arrange the rest. For gifts we deliver directly to the recipient.

Question 4

How do I track my order?

Accepted Answer

Use the Track Your Order page with your order number (e.g. KF-260725-A1B2). You will also receive email updates when your order is confirmed and delivered.

Question 5

How do I pay for my order?

Accepted Answer

After you place an order, our team contacts you to confirm the details and arrange payment. Secure online card payment is coming soon.

Question 6

Can I use a promo code?

Accepted Answer

Yes — enter your promo or gift card code in the Order Summary at checkout and the discount is applied instantly.

Question 7

Do you have a loyalty program?

Accepted Answer

Yes! Join our Blooms rewards: earn 10 Blooms at signup, 1 Bloom per $10 spent, and bonuses for reviews and referrals. 100 Blooms = a $10 discount code.

Question 8

How do digital gift cards work?

Accepted Answer

Choose an amount from $10 to $1000, add a personal message, and we email a beautiful gift card code to your recipient once payment is confirmed.

Question 9

Can I schedule the gift card for a special date?

Accepted Answer

Absolutely — pick a date (like a birthday morning) and the gift card email is sent automatically on that day.

Question 10

How is a gift card redeemed?

Accepted Answer

The recipient simply enters the gift card code in the promo code field at checkout. Codes are one-time use and valid on any order.

Question 11

How long will my flowers last?

Accepted Answer

With fresh water every two days, trimmed stems and a cool spot away from direct sun, our arrangements typically stay beautiful for 7–10 days.

Question 12

Can I request a custom arrangement?

Accepted Answer

Of course — message us on WhatsApp or leave a note with your order, and our florists will create something unique for your occasion.

Question 13

Is this a gift? Can you add a card?

Accepted Answer

Yes — tick “This is a gift” at checkout, write your message, and we hand-write it on a signature KhariFleur card.

Frequently Asked Questions

Delivery

Payment

Gift Cards

Flowers & Care